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  • Setup

    2 pages in this category

    1. 2.1 - Setup Zendesk GSE Actions

      The Zendesk Integration extension is designed as GSE actions. To install these GSE actions you need to use the SwyxWare Administration.   Step 1 Open the SwyxWare Administration and open the properties of your Swyx Server.     Step 2 Switch to the Files page and click on Edit....       Step 3 Click on Add...       Step 4 1. Select all files from the ase folder from the download package. 2. Select
      • 25 views
    2. 2.2 - Setup Zendesk SwyxIt! button

      Setting up the Zendesk SwyxIt! button needs to be done in two steps:   Step 1 Copy the file   \Skin Integration\OpenZendesk.wsf into the SwyxIt! program folder, e.g.   C:\Program Files (x86)\SwyxIt!\   Open this file in a standard text editor (e.g. notepad.exe) and modify the following line:   ' You need to modify this! Const ZENDESK_DOMAIN = "dummy.zendesk.com" This should point to your Zendesk domain URL. This is something like "yourcompanyn
      • 24 views
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