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2 pages in this category
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2.1 - Setup Zendesk GSE Actions
The Zendesk Integration extension is designed as GSE actions. To install these GSE actions you need to use the SwyxWare Administration. Step 1 Open the SwyxWare Administration and open the properties of your Swyx Server. Step 2 Switch to the Files page and click on Edit.... Step 3 Click on Add... Step 4 1. Select all files from the ase folder from the download package. 2. Select - 25 views
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2.2 - Setup Zendesk SwyxIt! button
Setting up the Zendesk SwyxIt! button needs to be done in two steps: Step 1 Copy the file \Skin Integration\OpenZendesk.wsf into the SwyxIt! program folder, e.g. C:\Program Files (x86)\SwyxIt!\ Open this file in a standard text editor (e.g. notepad.exe) and modify the following line: ' You need to modify this! Const ZENDESK_DOMAIN = "dummy.zendesk.com" This should point to your Zendesk domain URL. This is something like "yourcompanyn - 24 views
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