The Zendesk Integration extension is designed as GSE actions. To install these GSE actions you need to use the SwyxWare Administration.
Open the SwyxWare Administration and open the properties of your Swyx Server.
Switch to the Files page and click on Edit....
Click on Add...
Step 4.1 - VBScript usage
1. Select all files from the VBSc
Setting up the Zendesk SwyxIt! button needs to be done in two steps:
Copy the file
into the SwyxIt! program folder, e.g.
C:\Program Files (x86)\SwyxIt!\
Open this file in a standard text editor (e.g. notepad.exe) and modify the following line:
' You need to modify this!
Const ZENDESK_DOMAIN = "dummy.zendesk.com"
This should point to your Zendesk domain URL. This i