This extension provides Zendesk ticket functionality for the SwyxWare call routing:
Check the current status of a Zendesk ticket
Create a new Zendesk ticket
Update an existing Zendesk ticket
Zendesk SwyxIt! button to open the Zendesk ticket directly with a mouse click within SwyxIt!
To handle Zendesk tickets it makes use of the Zendesk Core API (REST API).
Please note: v1.3.0 (or higher) of this project requires SwyxWare 12.40