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  • Introduction


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    1. 0 - Introduction

      VBScript   Lua   This extension provides Zendesk ticket functionality for the SwyxWare call routing:    Check the current status of a Zendesk ticket Create a new Zendesk ticket Update an existing Zendesk ticket Open an existing Zendesk ticket in an agent's web browser window Zendesk SwyxIt! button to open the Zendesk ticket directly with a mouse click within SwyxIt! Comes for VBscript based and Lua based call routing requires SwyxW
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