Introduction

• 0 - Introduction

Preparations

• 1 - Preparations

Setup

• 2.1 - Setup Database
• 2.2 - Setup Database Table
• 2.3 - Setup GSE Action
• 2.4 - Setup updated versions

Usage

• 3.1 - Create a persistent variable
• 3.2 - Store a value
• 3.3 - Retrieve a value
• 3.4 - Simple Script - Store Variable
• 3.5 - Simple Script - Retrieve Variable

Properties

• 4.1 - Name
• 4.2 - Value
• 4.3 - Default
• 4.4 - Scope
• 4.5 - Namespace
• 4.6 - UserID
• 4.7 - LatestError
• 4.8 - LatestDescription

Scopes

• 5.1 - SCOPE_NAMESPACE
• 5.2 - SCOPE_USER
• 5.3 - SCOPE_GLOBAL

Miscellaneous

• 6.1 - Database field definitions
• 6.2 - Master Standby Installations
• 6.3 - Use SQL Server on different machine
• 6.4 - Use database with different name (other than default name)
• 6.5 - Use different database (other than MS SQL Server, e.g. MySQL or Oracle)
• 6.6 - Usage of Persistent Variables outside of a call routing script

Appendix A

• A.1 - Night Switch - Night Switch Manager
• A.2 - Night Switch enabled call routing script

Appendix B

• B.1 - Usage outside call routing - Simple ASP webpage
• B.2 - Usage outside call routing - Simple VBS/WSF script