Script API "IsGroupLoggedOff"

[mac_key]

Did anybody try to use the example script ?

Seems to return "true", no matter if sbdy is logged on or not. 

Are there any requirements to be met besides signalling one another? 

Appreciating a hint

 

Marc

 

[Tom Wellige]

The most important requirement is stated right below the script code:

 

Do you have mutual status signalling enabled between all envolved users (the ones in the group and the one the current call routing script runs for)?

 

 

[mac_key]

As far as i can say that is true.

[Tom Wellige]

And the user for whom the call routing script is running is also part of that group?

 

You can take a look into the server trace to see exactly what the function IsGroupLoggedOff is doing.

 

The following article describes how to identify and filter a spcific call within the server trace file and how to filter it further down to just the call routing trace output:

• How to filter SwyxWare traces for call routing output of single call

 

Feel free to post that filtered trace output here.

 

[mac_key]

It's a 13.28, so i ran the script in the group call routing manager.  Here is a part of the Logfile from a group with nobody of the members logged in:

 

29 12:11:52.504 0013e4 Info SrvPBXCtl  09D815C0 0000009b SScrServer::EntityGetId                 () -> G:11
29 12:11:52.504 0013e4 Inf3 SrvPBXCtl  09D815C0 0000009b SScrServer::EntityGetName               () returning: Testgruppe
29 12:11:52.504 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () Script for group [11] Testgruppe
29 12:11:52.504 0013e4 Info SrvScrAPI  09D815C0 0000009b SScrServer::EntityGetRIEnabled          () returning 0
29 12:11:52.504 0013e4 Info SrvScrAPI  09D815C0 0000009b SScrServer::EntityGetRIUsePIN           () returning 0
29 12:11:52.504 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () RI/PL parameters loaded: 0,Falsch,XXX,Falsch,
29 12:11:52.504 0013e4 Info SrvPBXCtl  09D815C0 0000009b SScrServer::CallGetCalledNumber         () returning 13
29 12:11:52.504 0013e4 Info SrvPBXCtl  09D815C0 0000009b SScrServer::CallGetDialedNumReq         () returning 13
29 12:11:52.504 0013e4 Info SrvPBXCtl  09D815C0 0000009b SScrServer::CallGetCallTypeReq          () returning 'Group'
29 12:11:52.504 0013e4 Info SrvPBXCtl  09D815C0 0000009b SScrServer::GetCallingNumber            () returning '+49CALLER'
29 12:11:52.504 0013e4 Info SrvPBXCtl  09D815C0 0000009b SScrServer::GetCallingNumber            () returning '+49CALLER'
29 12:11:52.504 0013e4 Inf3 SrvPBXCtl  09D815C0 0000009b ScriptInfo::GetPreviousScripts          (connId 155) no previous scripts available
29 12:11:52.504 0013e4 Inf3 SrvPBXCtl  09D815C0 0000009b SScrServer::GetPreviousScripts          () NO script found
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () rule PreProcessing started...
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () User-defined PreProcessing (dummy)
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () Begin GSE Script (Rule: ruleWhrendGZeiten)
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () GSEVersion: 13.27.0.31
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              ()   case [Start0]
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () --> gseStart()
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () <-- gseStart, rc = 1 [gseStateStarted]
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              ()   case [Evaluate6]
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () IsGroupLoggedOff(11)
29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () -------------> IsGroupLoggedOff ( sNumber = 11 )
29 12:11:52.511 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () bReturn = Wahr
29 12:11:52.511 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () <------------- IsGroupLoggedOff
29 12:11:52.511 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () --> gseEvaluateEx(Wahr)
29 12:11:52.511 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () <-- gseEvaluateEx, rc = 34 [gseStateEvaluateMatch]
29 12:11:52.511 0013e4 Info SrvPBXCtl  09D815C0 0000009b SScrServer::CallIsOriginatorDiscd       () returning no
29 12:11:52.511 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              ()   case [PlaySound7]
29 12:11:52.511 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () --> gsePlaySoundEx2(niemand da.wav, , Falsch, , Wahr, Falsch, , Falsch)
29 12:11:52.511 0013e4 Info SrvPBXCtl  09D815C0 0000009b SScrServer::CallGetDtmfInput            (niemand da.wav, U:0, name , dir 0, skip 0 sec, rep 0, interval 0 sec, mask= '', timeout 0 sec, repeat after hold/transfer: YES)
29 12:11:52.511 0013e4 Inf2 SrvPBXCtl  09D815C0 0000009b SScrServer::EventGetDtmfInput           ()
29 12:11:52.511 0010d0 Inf2 SrvPBXCtl  097A7660 0000009b SScriptFsm::ActionOnGetDtmfInputWInbound()
29 12:11:52.511 0010d0 Inf3 SrvPBXCtl  09719D88 0000009b SPBXCall::EventAlert                    (alert type: AlertTypeNormal, , <empty>, redir <empty>)
29 12:11:52.512 000a3c Inf2 SrvPBXCtl  09CCA190 0000009b SPBXCallFSM::ActionOnAlert              () B1-A
29 12:11:52.512 0010d0 Info SrvPBXCtl  097A7660 0000009b SScriptFsm::TraceTransition             () Inbound --GetDtmfInput--> AlertingGetDtmf (Result: 0)
 

[Markus Wallner]

From the release notes of version 13.29:

216692 IpPbxSrv: PBXScript.IsUserOrGroupBusy might fail for group scripts

 

Might this be linked to your problem?

Maybe you could use PBXGroup.IsLoggedOn instead?

 

[mac_key]

Ok, i tried that, but i was not able to figure out how to use that PBXGroup.IsLoggedOn function.

[Markus Wallner]

I've never used this, but I guess this works for the current script group, so you could just place it into an evaluate block an use the exits true and false.

[Tom Wellige]

4 hours ago, mac_key said:

29 12:11:52.505 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () -------------> IsGroupLoggedOff ( sNumber = 11 )
29 12:11:52.511 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () bReturn = Wahr
29 12:11:52.511 0013e4 Info SrvScript  09CD46C0 0000009b SPBXScriptVbs::OutputTrace              () <------------- IsGroupLoggedOff

 

This function doesn't work in a group call routing at the moment. It uses "g_PBXConfig.GetUserByAddress" which is not working in a group context. 

 

As stated on the IsGroupLoggedOff page you can use the PBXGroup.IsLoggedIn in a group call routing script. 

 

The usage is as simple as with the previous function:

 

if not IsGroupLoggedOff ("11") then
	...
end if

 

respective:

 

if PBXGroup.IsLoggedIn then
	...
end if

 

 

Or when being used in an Evaluate block (Variable auswerten):

 

 

 

[mac_key]

In the context of a User all works, thanks a lot for your help! 

[Tom Wellige]

You are mostly welcome! I am always glad to be of help