Function: IsRedirectedFromByName

[Tom Wellige 60]

This post is taken from the Swyx Forum Archive (2007-2014) and was originally posted 28.05.2019 by me

 

This function returns True was redirected/transferred by a certain user which is identified by his name.

It makes use of the PBXScript.PreviousScripts collection to search the given user name in it. If it is found in there, the call has been at that user (i.e. that users call routing) before it ended up in this call routing.

To use the function within your call routing script just copy&paste it into the "Start" block and call it afterwards within an "Evaluate" block.

 

'----------------------------------------------------------------
' IsRedirectedFromByName
'
' Checks if current call is redirected from a given user.
'
' Parameter:
'	sUserName		name of user to check if call is redirected from
'
' Return:
'	boolean
'----------------------------------------------------------------
Function IsRedirectedFromByName(ByVal sUserName)
	PBXScript.OutputTrace "----------> IsRedirectedFromByName ( sUserName = " & sUserName & " )"

	Dim bReturn
	bReturn = False

	Dim PrevScripts
	Set PrevScripts = PBXScript.PreviousScripts

	Dim PrevScript
	For Each PrevScript In PrevScripts

		PBXScript.OutputTrace "PrevScript.UserName = " & PrevScript.UserName

		If PrevScript.UserName = sUserName Then
			PBXScript.OutputTrace "this is a redirected call from " & sUserName
			bReturn = True
		End If

	Next

	IsRedirectedFromByName = bReturn

	PBXScript.OutputTrace "bReturn = " & bReturn
	PBXScript.OutputTrace "<--------- IsRedirectedFromByName"
End Function

 

A usage of this function could be the following:

 

Boss redirects all his calls to his secretary. The secretary redirects all her calls to the operator because she has to leave the office. So, when calling the boss directly one would end up at the operator.

For the operator it would be useful to know if this is such a "boss" call. So, all you have to do is to call this function with the name of the boss user and afterwards e.g. manipulate the text being shown in the SwyxIt! display

 

If IsRedirectedFromByName("Mr. Boss") Then

	PBXCall.CallingPartyName = "BOSS - " & PBXCall.CallingPartyName

End If

 

 

Another usage of this function can be found in the function IsRedirectedFromByNumber.