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Forward call without holding the client to wait


xGodx

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Hi!

 

Is it possible to Forward a call without hogging the client in the "transferring"-state and if the call does not transfer it should be redirected to a queue?

 

Or do i have to create this myself?

 

xgx

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  • Most Valued User

You could use a CallRouting at the destination User that answeres the call with a voice announcement and tries to forward to the users device later (and if not possible forwards it to a queue)

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  • 1 month later...

Sorry for being unclear in what im searching for.

 

I want to transfer External calls to other external parts and then redirect them to an internal number if the transfer failed, all without hogging the client :)

 

 

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