Wouter Posted February 18, 2016 #1 Share Posted February 18, 2016 Hi, On the openqueue webpage I am seeing a "support" queue which is no longer used (was for test purposes). I would like to remove this queue but the openqueue.deletequeue GSE gives an error : 18 16:53:57.348 006eec Info SrvScript 06937D50 00000125 SPBXScript::OutputTrace () <-- gseStart, rc = 1 [gseStateStarted] 18 16:53:57.348 006eec Info SrvScript 06937D50 00000125 SPBXScript::OutputTrace () case [SetVariable3] 18 16:53:57.348 006eec Info SrvScript 06937D50 00000125 SPBXScript::OutputTrace () exp: nReturn = "0" 18 16:53:57.348 006eec Info SrvScript 06937D50 00000125 SPBXScript::OutputTrace () res: nReturn = 0 18 16:53:57.348 006eec Info SrvPBXCtl 08350218 00000125 SScrServer::CallIsOriginatorDiscdReq () returning no 18 16:53:57.348 006eec Info SrvScript 06937D50 00000125 SPBXScript::OutputTrace () case [InsertScript4] 18 16:53:57.359 006eec *Err SrvScrAPI 0804DAC0 00000125 SPBXScriptSite::OnScriptError () ~Code: 0 ~Src: Microsoft VBScript runtime error ~Desc: Variable is undefined: 'OpenQueue' ~RetVal: 800a01f4 ~Line: 15547 ~Column: 8 ~Source code: ~ ~ ^ error position 18 16:53:57.359 006eec Inf3 SrvPBXCtl 08350218 00000125 SPBXCallHub::SetDisconnectReason (CallRoutingFailed, ext cause 0, U:0, T:0, '','',Unknown) stored Can/ May I remove the queue directly from the database ? (it has ID 1) 0 Quote Link to comment Share on other sites More sharing options...
Tom Wellige Posted February 19, 2016 #2 Share Posted February 19, 2016 Yes, you can. Just remove all calls from "OpenQueue_Calls" with that "QueueID". Afterwards you can delete the queue from the "OpenQueue_Config". delete * from OpenQueue_Calls where QueueID = 1 delete * from OpenQueue_Config where QueueID = 1 0 Quote Link to comment Share on other sites More sharing options...
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