Locked EN (Press): Swyx signs up UK partner EBC Group for its Cloud UC solution

[Tom Wellige]

Unified Communications (UC) manufacturer Swyx Solutions has confirmed that one of its long term Gold partners, EBC Group headquartered in Birmingham, now offers Swyx’s cloud-based UC/Telephony platform provided via its privately owned datacentres.

Partnering with Swyx for its cloud telephony means that EBC Group is able to offer a best-in-class Unified Communications solution alongside its other cloud services, delivering maximum value to customers. Swyx’s solution will offer EBC Group’s customers with a simple and cost effective telephony solution which requires no on-site hardware and significantly cheaper calls. As with other cloud-based services it offers a flexible and scalable solution which can grow with your business.

Delivering maximum value and choice for customers

Managing Director at EBC Group, Richard Lane commented, “We are an award-winning provider of managed services providing a single source for all business’s office technology needs. Having made significant investments in our own core infrastructure, including two privately owned data centres, we already provide our customers with a range of services via the EBC Cloud Suite  and adding telephony to our portfolio was a natural progression. 

As an existing Swyx Gold partner that already has extensive experience of selling its on-premise (CPE) solution we are confident that Swyx’s cloud-based telephony is the right choice for us. Not only is it cost-effective and easy to deploy and run, our customers can benefit from the same wide breadth of features and functionality available with the on-premise solution, but with the added benefit of being accessible via the cloud.”

New killer features are available via the cloud

According to EBC’s Richard Lane, some of the new killer features that are available in both Swyx’s on-premise and hosted solutions are the Swyx Connector for Skype that enables you to add Swyx’s telephony within the Skype for Business (formely Microsoft Lync) application. “This is really attractive for organisations that are already taking advantage of Skype or Office 365 for collaboration but are looking for a cost-effective way of adding enterprise class telephony.” EBC is also excited by the Swyx Mac Client that it believes will prove popular with the growing number of customers that rely on Apple-based computers and devices.

Swyx Director of Business Development, Michael Hostbaek said, “We are delighted that EBC Group have chosen Swyx as its cloud platform for unified communications. The needs of today’s modern companies are changing with greater demand for flexible, quick and easy access to communications regardless of location. As a result more and more customers are asking our partners for cloud-based communications allowing them to closely match both the budgetary and operational needs of individual businesses.

With our latest support for the REST API, it is also very straightforward for our partners to fully integrate Swyx with other complementary cloud-based services such as CRM or accounts that further enhances the value that communications can play within an organisation as a whole. With EBC’s substantial investment in cloud infrastructure together with their existing knowledge skills and resources they can fully understand and help customers to maximise the value from improved communications.”

The ‘EBC Cloud Telephony’ based on Swyx platform will be hosted in EBC Group’s secure private data centre based at their headquarters which for added security and increased reliability will be replicated at their data centre in Northampton.