Execute External Program

mandreetta · August 11, 2015

Good Mornig.

I'd like to execute an external program when I receive a call and SwyxIt is open and I answer the call.

I have tryied to creare a Roule in call routing but it cannot execute.

I have create a This VB code in Start Roule:

+++

Sub CallExternal()

dim objShell

set objShell = CreateObject("shell.application")

objShell.ShellExecute "notepad.exe", "", "", "open", 1

set objShell = nothing

end sub

+++

after I have add a Set Variable that call CallExternal

I have connect StartRule with Set Variable and Set Variable with Skip Rule.

When I receive a call, nothign appear and the phone ring without error.

Doing this, i have create a server side rule?

It is a correct way to execute a client side application when I receive a Call?

Thank you very much.

Max

Tom Wellige · August 11, 2015

Hello Max,

of course nothing shows up, as the call routing is completely handled on the server, not on the client.

If you want to open some window on the client for incoming calls, please have a look into this list of examples:

https://www.swyxforum.com/forum/28-client-sdk/

mandreetta · August 12, 2015

Thanks Tom.

Your link send me to a page "Swyx Forum has been moved!"
The links below is is broken for example "VBScript updates text file with caller information (example for event handling)"

Is the correct link?

Thanks

Tom Wellige · August 12, 2015

Yes, it's a link into the archived version of Swyx Forum.

In deed, the link you quoted is broken, but it's the only one in the list.

I thought of this example actually: "How to open an URL from SwyxIt!"

mandreetta · August 12, 2015

Today is a problem day form me Excuse me

This link "How to open an URL from SwyxIt!" permit to Download screencast: How to make use of OpenURL.vbs

The screen cast is only AUDIO cast, is correct?

Tom Wellige · August 12, 2015

That's a quite old video. I just downloaded it as well and also get just the audio.

I would guess you need some codec (Div-X) installed.

The same explanation from the video is also given in the above given links.

mandreetta · August 12, 2015

I Understand and it work correct.

But I want to execute the command automatically when the person answer the call.

In this example, I need to press Swyx button.

Tom Wellige · August 12, 2015

There is also an example that pushes caller information into a text file automatically. Take that as a basis for just calling your app.

mandreetta · August 12, 2015

The Link is broken

Tom Wellige · August 12, 2015

Attached you will find the file...

mandreetta · August 12, 2015

Thanks Tom. I try it

mandreetta · August 12, 2015

The script is fine and run correctly.

Is necessary to have a script in loop forever to catch a call?

Is correct?

Tom Wellige · August 12, 2015

Yes, as you see in the script it is in such a loop (of course with the speed break in it) to make sure to be running all the time to catch all events.

Just start it along with the SwyxIt!

mandreetta · August 12, 2015

Wher I run the first time the script, the event handler run always.

I try to kill pressing ctrl-c but if I change the script, the event handler is what I run the first time.

Is there a method to kil it?

mandreetta · September 1, 2015

Hello Tom.

I'm trying to modify the script to execute a custom program of mine.

I understand than in the event clmgr_DispOnLineMgrNotification with this message:

if msg = PubCLMgrLineStateChangedMessageEx then

i have to save the parameter DispPeerNumber, DispPeerName etc.

and when I receive anothe type of message I have to call my program.

I truied to use msg = 4 but when I receive a call, automatically start Swyx Client and after call is closed, my program will start.

I correct my method?

Can you help me to understand?

I omitted that I want to execute a program when a person answare the call not only when the phone ringing.

Thank max.

Tom Wellige · September 1, 2015

As I see it the only thing you need to change in the above linked script is the function that is called on an incoming call, i.e. the WriteCallDetails function.

Replace it with a function that calls your external program and it should work.

If you are only interested in new incoming calls and no line state changes (like a call has been transferred or disconnected) you can omit the first "if" condition (if msg = PubCLMgrLineDetailsChangedMessage then) and only use the second one, as that one only responses to an alerting.

mandreetta · September 2, 2015

Hello Tom.

I Just edit the WriteCallDetails calling my external program and it work fine.

But if I use only the second IF (if msg = PubCLMgrLineStateChangedMessageEx then) the event WriteCallDetails raise when the phone ring.

I want to call this event only when the person Answare, non just when the phone ring.

Excuse me for my English

Tom Wellige · September 2, 2015

If you also want to respond to answering the call you just have to add an additional condition.

All possible line states are defined at the top of the file.



if (lState(lineIdx) = PubLSHookOffExternal) and (lStateOld(lineIdx)) = PubLSAlerting then

	WriteCallDetails _

		clmgr.DispGetLine(lineIdx).DispPeerName, _

		clmgr.DispGetLine(lineIdx).DispPeerNumber, _

		clmgr.DispGetLine(lineIdx).DispCalledExtension, _

		clmgr.DispGetLine(lineIdx).DispCallID

end if

The already existing condition checks if the line goes from inactive to alerting. The new condition checks if the lines goes from alerting to hook off (external).

That should work.

mandreetta · September 3, 2015

I add the conditione but the PubLSHookOffExternal does not apper in this message.

if msg = PubCLMgrLineStateChangedMessageEx then

lineIdx = CInt(param) and 255

lState(lineIdx) = (CInt(param) and &Hff00) / &H100

if (lState(lineIdx) = PubLSHookOffExternal) and (lStateOld(lineIdx)) = PubLSAlerting then

WScript.Echo "Entro XXX"

WriteCallDetails _

clmgr.DispGetLine(lineIdx).DispPeerName, _

clmgr.DispGetLine(lineIdx).DispPeerNumber, _

clmgr.DispGetLine(lineIdx).DispCalledExtension, _

clmgr.DispGetLine(lineIdx).DispCallID

end if

lStateOld(lineIdx) = lState(lineIdx)

end if

mandreetta · September 3, 2015

If I print the message into the event apper that:

MSG (

: 28; PARAM : 768; STATE: 3; lineIdx: 0

MSG (

: 28; PARAM : 2048; STATE: 8; lineIdx: 0

MSG (

: 28; PARAM : 3072; STATE: 12; lineIdx: 0

MSG (

: 28; PARAM : 0; STATE: 0; lineIdx: 0

mandreetta · September 3, 2015

All the states present in the event clmgr_DispOnLineMgrNotification is that:

MSG : 9; PARAM : 66;STATE: 0; lineIdx: 66

MSG : 2; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 0; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 28; PARAM : 768;STATE: 3; lineIdx: 0

MSG : 35; PARAM : 3072;STATE: 12; lineIdx: 0

MSG : 2; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 0; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 28; PARAM : 2048;STATE: 8; lineIdx: 0

MSG : 35; PARAM : 8192;STATE: 32; lineIdx: 0

MSG : 9; PARAM : 69;STATE: 0; lineIdx: 69

MSG : 9; PARAM : -2;STATE: 0; lineIdx: 254

MSG : 2; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 0; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 28; PARAM : 3072;STATE: 12; lineIdx: 0

MSG : 35; PARAM : 12288;STATE: 48; lineIdx: 0

MSG : 4; PARAM : 0; STATE: 0; lineIdx: 0

MSG : 2; PARAM : 0; STATE: 0; lineIdx: 0

MSG : 0; PARAM : 0; STATE: 0; lineIdx: 0

MSG : 28; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 35; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 9; PARAM : 69;STATE: 0; lineIdx: 69

MSG : 9; PARAM : -2;STATE: 0; lineIdx: 254

MSG : 9; PARAM : 66;STATE: 0; lineIdx: 66

MSG : 3; PARAM : 32;STATE: 0; lineIdx: 32

mandreetta · September 3, 2015

This is all the parameters:

MSG : 9; PARAM : 66;STATE: 0; lineIdx: 66

MSG : 2; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 0; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 28; PARAM : 768;STATE: 3; lineIdx: 0

MSG : 35; PARAM : 3072;STATE: 12; lineIdx: 0

MSG : 2; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 0; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 28; PARAM : 2048;STATE: 8; lineIdx: 0

MSG : 35; PARAM : 8192;STATE: 32; lineIdx: 0

MSG : 9; PARAM : 69;STATE: 0; lineIdx: 69

MSG : 9; PARAM : -2;STATE: 0; lineIdx: 254

MSG : 2; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 0; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 28; PARAM : 3072;STATE: 12; lineIdx: 0

MSG : 35; PARAM : 12288;STATE: 48; lineIdx: 0

MSG : 4; PARAM : 0; STATE: 0; lineIdx: 0

MSG : 2; PARAM : 0; STATE: 0; lineIdx: 0

MSG : 0; PARAM : 0; STATE: 0; lineIdx: 0

MSG : 28; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 35; PARAM : 0;STATE: 0; lineIdx: 0

MSG : 9; PARAM : 69;STATE: 0; lineIdx: 69

MSG : 9; PARAM : -2;STATE: 0; lineIdx: 254

MSG : 9; PARAM : 66;STATE: 0; lineIdx: 66

MSG : 3; PARAM : 32;STATE: 0; lineIdx: 32

mandreetta · September 3, 2015

I have resolved using this states:

if (lState(lineIdx) = PubLSActive) and (lStateOld(lineIdx)) = PubLSRinging then

Thank's a lot

Tom Wellige · September 3, 2015

You're welcome :-)

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Execute External Program

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