5wyx1t Posted November 8, 2018 #1 Share Posted November 8, 2018 Does anyone know what the call distribution method is for Visual Groups queue calls? I guess that the calls are delivered to the "least-busy" user. Would "least busy" be the queue user with least talk time, least answered calls or something else? Link to comment Share on other sites More sharing options...
Most Valued User srom Posted November 8, 2018 Most Valued User #2 Share Posted November 8, 2018 I thing longestidle Link to comment Share on other sites More sharing options...
5wyx1t Posted November 8, 2018 Author #3 Share Posted November 8, 2018 Ahhh - Many Thanks. Link to comment Share on other sites More sharing options...
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