Signal Origination Number Outbound

[Samp1994]

Hi,

 

I think I may already know the answer to this, but just wanted to confirm with the rest of the swyx world.

 

So, we have an incoming routing user with the external number assigned to this user, during office hours this number simply rings a parallel group. However, when outside of office hours there is a call divert in place, this call divert rings a mobile. Now currently this signals as the routing users external number. Is there anyway to signal the call with the original number? 

 

So for example, a number 123 rings the routing user (456), the routing user processes the call divert and rings the appropriate on call number 789. Currently the on call number receives the call from 456, can the call be signaled as 123?

 

Thanks in advance,

Sam

[jodost]

Standard call forwarding should transmit the originators number.

If you work with a call routing, the "route call to"-block allows you to set which number (e.g. the originators) should be displayed.

In both cases, your phone line should be able to transmit "foreign" numbers. On ISDN in Germany for example, this is a feature called "clip no screening" that has to be ordered separately. On sip trunks, it might be a provider restriction and also depend on the correct provider profile.

And last, but not least: Swyx trunk configuration needs to know that this trunk is able to transmit foreign numbers (there is a configuration option)