Fridays' Swyx Tip #44: Time based mobile routing
From 2009 to 2011 mirjam baumberger wrote a great blog, the "Fridays' Swyx Tip". Every Friday she posted a tip regarding the usage of SwyxWare and connected tools and devices. As the old forum is offline, this article series will be restored here again over the time. Please note that some information in this article series might not be valid anymore with current SwyxWare versions.
This blog article was originally posted on 28.10.2010 22:05
Dear Swyx Users
With Swyx Mobile Extension Manager, you can link your extension with your mobile phone.
An incoming call will simultaneously ring both your extension and the twinned mobile phone. But did you know that you can route your MEM calls based on time of the day or also day of the week?
Your "sales rep" never wants to miss a call to his extension; hence he uses SwyxMobile Extension and can benefit from many other key features like call recording, call transfer and conferencing.
But after hours and on weekends, he does not want to receive calls from his workplace.
This is simply to achieve via a small call routing script. Such a call routing could look like this:
1. check day of week and time of day and route caller based on this to:
2.1 ... your desk phone including Mobile Extension
2.2 ... only your office based desk phone
Note: In the "Connect To" block, select or de-select field "Include SwyxIt! Mobile devices". Only if activated the connected call will be signaled also on your SwyxIt! Mobile device.
Editors Note August 2020: Please note that this article refers to the old SwyxWare mobile integration with with old "SwyxIt! Mobile" clients and the "Mobile Extension Manager" on the server side. From SwyxWare 2015 on the "Swyx Mobile" clients are basically SIP devices which login as a parallel device to your user account and can not be treated differently within the call routing anymore.
Have a good weekend and happy Swyxing...
@ IT Net World Ltd, NZ & AUS SWYX Distributor
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