From 2009 to 2011 mirjam baumberger wrote a great blog, the "Fridays' Swyx Tip". Every Friday she posted a tip regarding the usage of SwyxWare and connected tools and devices. As the old forum is offline, this article series will be restored here again over the time. Please note that some information in this article series might not be valid anymore with current SwyxWare versions.

This blog article was originally posted on 29.01.2010 06:03

Dear Swyx Users

I’m sure many of you are familiar with Swyx’s powerful Conference Manager. These Conference calls are not limited to own employees, one can invite partners and customers to join whenever appropriate.

But did you know that one can also invite muted participants in to a conference call ?

Muted participants are participants who can listen to the conference call but not speak (ListenOnly).

How to configure:

In SwyxWare Administration you set up a conference room with the internal number '600'.

With the help of the Graphical Script Editor you create a script that accepts calls to the number 600 and requests entry of a PIN. Depending on the entered pin, the call is branched: Callers who enter the sequence 1234 are forwarded directly into the conference (block 'Deliver'; to number '600'); callers who enter the sequence 6789 are also forwarded into the conference, but as listeners only.

This functionality is implemented through an addition to the number of the conference room, the character sequence '#OWC'. Please note that the complete string of digits (<number of conference room>#OWC) must be dialed as a block number.

Have a good weekend and happy Swyxing...

Regards

Mirjam

@ IT Net World Ltd, NZ & AUS SWYX Distributor

http://www.itnetworld.co.nz/