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Fridays' Swyx Tip #27: Control with "Change Log"

Tom Wellige

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From 2009 to 2011 mirjam baumberger wrote a great blog, the "Fridays' Swyx Tip". Every Friday she posted a tip regarding the usage of SwyxWare and connected tools and devices. As the old forum is offline, this article series will be restored here again over the time. Please note that some information in this article series might not be valid anymore with current SwyxWare versions.

 

This blog article was originally posted on 03.09.2009 22:55

 

Dear Swyx Users

 

Did you know that there is a "Change Log" available which provides administrators an overview of any PBX modification at a glance?

 

The administrators stay in control of any changes that have happened to the phone system. In SwyxWare Administration one has an overview of all modification that happen on the system. This means that it is always possible to track which administrator made which changes.

 

1. To view the “Change Log” open SwyxWare Administration and go to menu View/Advanced

 

2. In the tree view on the left the new topic “Change Log” is now visible

WLW-controlwithChangeLog_99B4-AdvancedView.jpg

 

WLW-controlwithChangeLog_99B4-ChangeLog.jpg

 

 

Changes that are made to the configuration of users or trunks, or the conference rooms, are logged and saved. All the changes are grouped into monthly periods and are stored for the last 12 month.

 

WLW-controlwithChangeLog_99B4-ChangeLogDetail.jpg

 

Format of the entries

 

The following details are recorded for each change:

  • Date of change
  • User who made the change (Windows user or SwyxWare user)
  • Changed parameter (feature profile, user, voice or fax channel, conference)
  • Type of change
  • Original value (if available)
  • New value (if available)

 

Further it is also possible to search in the "Change Log". Below quick instruction on how you search for an entry:

 

In the shortcut menu for the period, click on "Properties".

 

A filter mask will open where one has various filter criteria

 

WLW-controlwithChangeLog_99B4-ChangeLogPropertiesPeriod.jpg          WLW-controlwithChangeLog_99B4-FilterChangeLog.jpg

 

 

Note: The "Change Log" was introduced with SwyxWare V6.20

 

 

Have a good weekend and happy Swyxing...

 

Regards

Mirjam

 

@ IT Net World Ltd, NZ & AUS SWYX Distributor

http://www.itnetworld.co.nz/

 



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