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About this blog

Let me take you onto a trip into the SwyxWare Call Routing wilderness. Get ready to get your hands and knees dirty and to sleep under the bright firmament of API functions...

Entries in this blog

#8: Today I will stay in bed!

VBScript Lua   Days on which you can stay in bed in the morning are usually weekends, vacations or public/bank holidays.    While you can plan your call routing for weekends and vacations quite easily, as they have fixed/planned dates, things get a little bit more difficult with public/bank holidays. There are of course public/bank holidays with fixed dates, like "Labor day (01.05.)" or "Day of German reunification (03.10.)" or "Christmas (25.12./26.12.)", but there are al

Tom Wellige

Tom Wellige in General

#9: Don't be shy, be chatty!

VBScript Lua   When it comes to develop call routing scripts with some own VBScript code in it, it might become handy to be able to have a look on what your code is doing.   There are lots of so called "debugging" possibilities, but at this point you have to believe me, the only really reliably working method is placing your own log/trace information into the server trace file.    Before you say that those trace files are way too large and confusing for you, they

Tom Wellige

Tom Wellige in General

#11: What time is it?

VBScript Lua   If you have ever wondered if it is possible to use the SwyxWare call routing to build your own speaking clock, the answer is yes. Of course, otherwise I wouldn't blog about it here     As a matter of fact this was the very first call routing example in the Swyx Knowledgebase (kb2249) many moons ago (October 2002). As Swyx is taking the Knowledgbase out of service (and replaces it by articles in the Swyx Help Center) I have spent some time to scan through old

Tom Wellige

Tom Wellige in General

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