big_D Posted June 15, 2015 #1 Share Posted June 15, 2015 The call log (Rufjournal) shows when a call was made, but it does not show how long the call lasted. Is there any way on the client to see how long calls in the log lasted? Link to comment Share on other sites More sharing options...
Most Valued User Varmenni Posted June 18, 2015 Most Valued User #2 Share Posted June 18, 2015 Don't think so.Another useful thing would be the ability to filter what is shown there. Having group calls that are answered by other agents shown as a missed call is rather daft. Link to comment Share on other sites More sharing options...
big_D Posted June 24, 2015 Author #3 Share Posted June 24, 2015 Hi Varmenni, thanks for the reply. The last week has been chaotic here, hence the delayed response. Link to comment Share on other sites More sharing options...
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