Volume Of Dial Tones Too Loud Compared To Speaker's Voice

[Wizard]

Hi experts

 

we go a brand new Swyx phone system beginning of this year

- Nethone server 2012 with Netphone administration V 9.0

- Octopus Netphone clients on each computer 9.40.1678

   some of them with a standard PC head set

   some of them with a JABRA blue tooth head set or

   a plantronics DECT head set

 

In all configurations we found ring tones and dial tones

to be extremely loud, when volume was adjusted

to the voice of the counterpart at the phone.

 

This might be a consquence of wrong adjustment

as we can set the volume on three levels:

- at the head set

- at the netphone client

- at the computer

while computer and Netphone client seem to interact in this case.

 

Does anyone know, or have an idea how to supress the volume of ringtones/dialtones selectively compared to speakers voice?

 

Many thanks in advance

Sorry, in case this is an old question but my kewords didn't find a thread

 

Wizard

 

PS Chanhing the volume of the c:/programs(x86)/Netphone client/*.wav  files was not that sucessfull