sharkbone Posted December 28, 2017 #1 Share Posted December 28, 2017 One of our users opened call journal from Swyx SFB Connector, and observed that some records were incorrect. For example: The User complained he never had called Contact XYZ and ABC instead, he called UVW and DEF at the corresponding date time but XYZ and ABC showed up instead in the journal. He observed after several tests and this only happens when SFB connector is activated for SwyxIT. He also tried calling an external number but what showed up in the Call journal was a number associated to the name of the CEO which shouldnt be the case. Let me know if you might require some more details to the explanation. Link to comment Share on other sites More sharing options...
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