Jump to content

Routing issues leading to CPU time outs


BurningRabbit

Recommended Posts

Hi Guys,


Recently, we have started to get this message on the swyxserver on event viewer logs 

 

The users 'Fire Red' script looped or exceeded CPU time on call ID '3986' and was forced to terminate. 
For further information consult the documentation or have a look at http://www.swyx.com/support/event.html.

 

I am currently trying to locate what is causing this issue. I have found out that its something within the script being used but, I have no clue what is causing this issue.

Any ideas to help?

Link to comment
Share on other sites


  • Most Valued User

Without knowing which scripts the user Fire Red has active, we can't help much here

 

In most cases those event logs occur due to circular call routing where User A --> User B --> User A
Swyxserver cuts those calls when the script is running too long or does too many scriptactions.

 

Another variant is a script where you place many if routing blocks behind each other (to build around the missing switch..case routingblock), which also leads to too many scriptactions.


 

 

Link to comment
Share on other sites


Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use and have taken note of our Privacy Policy.
We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.