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Call Journal over API


Pfaehlix
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Go to solution Solved by Sebastian Dreier,

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Hello There, happy new Year to you.

Currently i write a c# program with the help of the SwyxSDK.

I try to recreate the call Journal featured in Swyxit! but i have some Problems.

I was able to extract the number and name of the last received call from the ClientLine object of this call.

But i was not able to get Informations what happend to this call after the Line was canceld (Did the caller spoke on the mailbox, Was the Call redirected to someone else, if yes to whom?). 

Because Swyxit! can display this informations, i am sure it can be optained using the clientmanager object, but i have no idea how.

Does sonemone know, how one can access these informations? Thank you in advance

 

 

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Hi Pfaehlix,

 

which Swyx SDK are you using? Swyx is offering 2 different SDKs:


SwyxIt! Client SDK

https://service.swyx.net/hc/en-gb/articles/360011686580-INFO-SwyxIt-Client-SDK
 

ConfigDataStore API/SDK

https://service.swyx.net/hc/en-gb/articles/360011792399-INFO-ConfigDataStore-API-SDK

If you want to receive the full call journal of a user you have to use the ConfigDataStore SDK.
The ConfigDataStore  SDK also contains a demo implementation. Just open the "CDSLib.cs" and look for the method "GetCallerList".

Kind regards

 

Sebastian Dreier

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