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EmBee83

Missing country code on incoming calls (own country +49)

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Hello,

 

I have the following problem:

 

When I got a call from another Country then mine, e.g. from Egypt to Germany I can see the country code +20.... . When I get a call from a german number the country code is not shown by Swyx and so that there is only the area code 0391.... . 

 

Can this and if yes, how can this be configured?

 

Thanks for your help.

 

Best,

 

Martin 

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Hi Embee,

 

what SIP Provider are you using? - Could you share us the configuration from the SIP Trunk Group, incoming Calls Configuration? 

 

Best,

Stefan

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Hi Stefan,

 

first of all thanks for your reply and here I have the pictures of the SIP-Trunk-Konfig (it was made by our customer where we implement something, so I only have these screenshots):

 

image001.png.6209d56ee022077a1e43a1d01ff485cb.pngimage002.png.cbae67fc156eab1e3761cc8cf6aaf12d.png

480074120_image003(2).png.400c69fac7230d18e6352654e6615117.pngimage004.png.565dd424562824a87c71d03ebf31c99e.png

image005.png.fcb2e3fb901919a9bebefd748bedc950.pngimage006.png.69d3d39c686888c0f7bcca0faa9ac71f.png

image007.png.ab2833b55cbf058eaf440fbafe05ac92.pngimage008.png.79bc60da8e084923d89bdf0fd7c0019b.png

image009.png.2153718a09a56428a881dc24e39b0a47.pngimage010.png.8fd1525a56451b078849a2785a0c02e8.png

image011.png.185fd2faace9d0fb4ed1d1f8ec37fe53.pngimage012.png.fd17df1096d576e133ced47632c10036.png

image013.png.245c67659d253b1ee02f3805a26b204d.png

 

I hope you can help us and thanks in advance for that. 

 

Thanks,

 

Martin

 

P.s.: Sollte es dir leichter fallen auf deutsch zu antworten, ist auch das absolut in Ordnung.

 

 

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