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Olof

SwyxIT native in RDS / WVD (Azure) environment without CTI using remote audio

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Hi there,

 

Does anybody know if it is possible to force SwyxIT to use RemoteAudio device so it can run natively in a RDS / WVD environment so without having to deploy SwyxIT software on local (privately owned) devices or to use it in a Dell Wyse environment with RDP clients.

 

Currently Swyx indicates it is not supporting this. See: https://service.swyx.net/hc/en-gb/articles/360003414900-SwyxIt-Popup-configuration-for-Terminal-Server-Scenarios

 

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I think with WVD and Client it has an Chance to work, but with no support.

With RDS i test it, this work not stable

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27 minutes ago, srom said:

I think with WVD and Client it has an Chance to work, but with no support.

With RDS i test it, this work not stable

How did you test it with RDS? As I even don’t get it to work with remote audio?

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This was an OnPrem RDS Farm 2019, with Remote Audio at an ThinClient i think Eagle and Dell.

With 1-2 Clients it Sems it Worms After  all IT Workers (10-15) Test it ist Stucks.

Early Day and Later in Worms with low Members.

 

They works now with 2 Clients, local with RemoteConnector and Headset and RDS Client with CTI at local Client.

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On 4/25/2021 at 12:00 PM, Olof said:

How did you test it with RDS? As I even don’t get it to work with remote audio?

How were you able to test it? Is there a non documented feature to enable it?

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51 minutes ago, srom said:

Hi there, the question is not how to setup remote audio redirection in a terminal server environment but how to get SwyxIT to use it. I feel it is disabled somehow nowadays. Running version 12.20.18089. 

Remote Audio works as we are using MS Teams Audio in a TS environment and in the test session audio redirection is working fine with MS Teams client but SwyxIT does not work with remote audio.

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For my Informstion this is an no valid and Support solutin wird Swyx.

 

For me only Swyx/Netphone was relevant, theoretisch RDS Audio  comes from IT Worker at my Customer.

This was in 2019.

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Just to update on this topic; Swyx has confirmed: "We do activly supress the remote audio with the swyxit.
Remote Audio via Terminalserver Session is not supported" Hopefully they will come up with a solution that works in a RDS/WVD environment natively soon before they loose more customers to MS Teams.

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