Jump to content
Moritz1

Create custom avi animation

Recommended Posts

Hello,

 

I have the requirement to display the customer if a call is in queue for long time. My first idea was to just display the time in skin customization. But there is no widget for that. So I created an avi that change the the look after several seconds. After importing that avi the queue display an empty widget if line is ringing. Is that requirement even possible? What are the requirements for an "avi animation"?

 

regards and thanks,

Moritz 

 

Share this post


Link to post
Share on other sites

Hi Moritz,

 

I am not sure that I fully understand the setup. Are you using Visual Groups as queue or any other queue system (e.g. the build in queue in of the call routing)?

 

 

Share this post


Link to post
Share on other sites

Hi Tom!

 

thanks for your respond. Sorry for miss that info. We actually use SwyxIt 10. And just use "normal" lines that are redirected to all users. We plan the updare to visual groups/12 but I was not sure if there is another faster way before the update go in production.

 

regards,

Moritz 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use and have taken note of our Privacy Policy.
We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.