Jump to content
Sign in to follow this  
Tom Wellige

EN (Blog): Swyx Analytics 12: VisualGroups with enhanced reporting features

Recommended Posts

Our queue management tool VisualGroups now offers even more statistical reporting features.

Swyx Analytics 12 allows you to fully evaluate the call data generated with the VisualGroups queue management tool. Thanks to the queue analysis by aurenz, you can see all key figures at a glance including call volume, average and maximum waiting times and performance of groups and agents.

The individual dashboards of Swyx Analytics enable you to view all important data at any time, thus further increasing the phone availability of your company. Put your analyses of call volume and service quality on your dashboard with just one click.

With Swyx Analytics, missed calls are a thing of the past!

View the full article

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use and have taken note of our Privacy Policy.
We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.