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swyxIt! Fehlermeldung: Die Version des Servers ist nicht kompatibel

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ich habe einen Kollegen, der sich seit heute, nicht mehr mit dem SwyxIt! Client anmelden kann. Er bekommt in der Anmeldemaske die Meldung: Die Version des Servers ist nicht kompatibel

Wir haben keine Änderungen durchgeführt und der Server hat die Version 10.40.2540.0 und der Client, den ich jetzt auch schon neu installiert habe, die Version 10.40.2540.


In den lokalen Logdateien kann ich keine Fehlermeldung finden. Kann mir jemand sagen, in welchem Serverlog dazu etwas stehen könnte?





Edited by Melchor

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Sorry that I don't speak you language, but check if Windows has saved credentials for the server on the client (Control Panel => Credential Manager => Windows Credentials).  You should see in the SwyxxIt! log something like

11 09:50:30.546 003e0c Warn ClientCDS  0399045C 00000000 ClientCDS::SetLastError System          () cds system exception: The caller was not authenticated by the service. stack:    at SWConfigDataClientLib.Proxies.PhoneClient.PhoneClientFacade.CheckVersion()

   at SConfigStore.SPhoneClient.CMPhoneClientFacade.CheckClientVersion(CMPhoneClientFacade* ) source: ClientCDS::Connect


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I get this error a lot too. I got no solution yet, but here is what I found so far:

-I checked that Server/Client time matches

-(I've read this in a NetPhone Forum) this depends on .net 2 (which is includet in .net 3) so checked if .net 3 is installed
-It got away on one Client after latest Win-Update, but

-Other Clients just have to try severel times to Log In.

-I'm currently in Home Office (like most of us? :) and logging in via Username/pwd, but I see no stored Win-Credentials.


So if anyone has more knowledge, this would be great.


kind regards,



(Sorry, running a 11.52 Swyx-Server)

Edited by theDude

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