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Melchor

swyxIt! Fehlermeldung: Die Version des Servers ist nicht kompatibel

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Hi,

 

ich habe einen Kollegen, der sich seit heute, nicht mehr mit dem SwyxIt! Client anmelden kann. Er bekommt in der Anmeldemaske die Meldung: Die Version des Servers ist nicht kompatibel

Wir haben keine Änderungen durchgeführt und der Server hat die Version 10.40.2540.0 und der Client, den ich jetzt auch schon neu installiert habe, die Version 10.40.2540.

 

In den lokalen Logdateien kann ich keine Fehlermeldung finden. Kann mir jemand sagen, in welchem Serverlog dazu etwas stehen könnte?

 

Danke

Gruß

Marcus

Edited by Melchor

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Sorry that I don't speak you language, but check if Windows has saved credentials for the server on the client (Control Panel => Credential Manager => Windows Credentials).  You should see in the SwyxxIt! log something like

11 09:50:30.546 003e0c Warn ClientCDS  0399045C 00000000 ClientCDS::SetLastError System          () cds system exception: The caller was not authenticated by the service. stack:    at SWConfigDataClientLib.Proxies.PhoneClient.PhoneClientFacade.CheckVersion()

   at SConfigStore.SPhoneClient.CMPhoneClientFacade.CheckClientVersion(CMPhoneClientFacade* ) source: ClientCDS::Connect

 

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