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MrGaribaldi

Event: 12304, IpPbxSrv

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Hi,

The following events appear in the Windows Event Viewer: New entries appear every few minutes:

Event: 12304, IpPbxSrv

EventData: 127.0.0.1 (SIPClient3rdPty)
   Failure


From the trace log:
001f28 Warn SwSIPReg 05D14D90 00000000 SwSIPBinding :: RegisterUserDevice () Can not register device 127.0.0.1 with user ID '{6c292c61-13dd-41bc-bb39-237a0abf23cf}' at gatekeeper server (Failure)


Can someone explain what happens here?

 

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Edited by MrGaribaldi

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Hi MrGaribaldi,

 

the mobile app is displayed as SIPClient3rdPty afaik. Maybe a device with a wrong user/password trying to connect via remote connector?

 

best regards

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16 hours ago, Floeti said:

Hi MrGaribaldi,

 

the mobile app is displayed as SIPClient3rdPty afaik. Maybe a device with a wrong user/password trying to connect via remote connector?

 

best regards

 

If the message came from the mobile app, the IP of the device would be different, right? The IP 127.0.0.1 is the server itself, which surprised me.
Can I find out to which user the ID belongs in the log? That would make debugging easier.

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Swyx mobile connects to the RemoteConnector service, which then registers the device at the SwyxServer service. As both services usually run on the same machine, the IP 127.0.0.1 would be correct.

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