MrGaribaldi Posted October 8, 2019 #1 Share Posted October 8, 2019 Hi, The following events appear in the Windows Event Viewer: New entries appear every few minutes: Event: 12304, IpPbxSrv EventData: 127.0.0.1 (SIPClient3rdPty) Failure From the trace log: 001f28 Warn SwSIPReg 05D14D90 00000000 SwSIPBinding :: RegisterUserDevice () Can not register device 127.0.0.1 with user ID '{6c292c61-13dd-41bc-bb39-237a0abf23cf}' at gatekeeper server (Failure) Can someone explain what happens here? Link to comment Share on other sites More sharing options...
Floeti Posted October 9, 2019 #2 Share Posted October 9, 2019 Hi MrGaribaldi, the mobile app is displayed as SIPClient3rdPty afaik. Maybe a device with a wrong user/password trying to connect via remote connector? best regards Link to comment Share on other sites More sharing options...
MrGaribaldi Posted October 10, 2019 Author #3 Share Posted October 10, 2019 16 hours ago, Floeti said: Hi MrGaribaldi, the mobile app is displayed as SIPClient3rdPty afaik. Maybe a device with a wrong user/password trying to connect via remote connector? best regards If the message came from the mobile app, the IP of the device would be different, right? The IP 127.0.0.1 is the server itself, which surprised me. Can I find out to which user the ID belongs in the log? That would make debugging easier. Link to comment Share on other sites More sharing options...
Most Valued User Markus Wallner Posted October 10, 2019 Most Valued User #4 Share Posted October 10, 2019 Swyx mobile connects to the RemoteConnector service, which then registers the device at the SwyxServer service. As both services usually run on the same machine, the IP 127.0.0.1 would be correct. Link to comment Share on other sites More sharing options...
Cali Posted November 7, 2019 #5 Share Posted November 7, 2019 Hello, i have the same problem, how can i get the name from the user ID? Link to comment Share on other sites More sharing options...
Most Valued User Varmenni Posted November 13, 2019 Most Valued User #6 Share Posted November 13, 2019 You should see it if you search the IPPBXSRV log Link to comment Share on other sites More sharing options...
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