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D215 forwarded call don't show the originator number

dab

By dab,
in SwyxDect

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dab

dab

Posted
Posted

When I transfer a call that comes from outside from a D215 to any other device (D215, L615 or SwyxIt) the caller number registered in the call list is not the external number, but the number of D215 who passed the call.
If the call is transferred from a SwyxIt or L615, the numer is properly registered calling the external number that called.
 

- If an external call number A B D215, D215 then transfers the call to another extension device C, in the call list C of the call between A and C is recorded with CallingNumber B. WRONG

- If a number to call an external device B NOT D215, then transfers the call to another extension device C, in the call list C of the call between A and C is recorded with CallingNumber A. CORRECT

 

Any suggestion to solve the issue?

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