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Stop Trunk Recording In Script


gdixon

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Trunk recording could be stopped with a DTMF codes, but you can't send them from within the call routing.

 

A possible solution would:

  • user who gets a call has two numbers
  • one number with trunk recording permanently on, and one number with trunk recording permanently off
  • hide the "off" number from the phone book, so only the "recording" number is known to anyone
  • within call routing ask via dtmf menu of caller wants calls to get recorded
  • if yes connect to original destination
  • if no connect to the hidden "none recording" number
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