TimAhKin Posted May 26, 2016 #1 Share Posted May 26, 2016 Hello again I have some issues with the voicemail setup. Everything looks ok but in the end the voicemail is not being sent to the required email. I looked over the IpPbxSrv logs and I found this line that appears on all test calls I've made. It's just a warning and I'm not sure if this is the cause or the issue is somewhere else. 26 00:49:41.376 0008a8 Warn SrvPBXCtl 06965C78 00004cdf SScrServer::UserVMailEMailAddrReq () failed EMailAddr not defined. Are there any relevant information in other logs or everything is in IpPbxSrv log? I've uploaded the log with one of the calls. callLog.log Link to comment Share on other sites More sharing options...
Most Valued User Virikas Posted May 26, 2016 Most Valued User #2 Share Posted May 26, 2016 26 00:49:41.376 0008a8 Inf3 SrvPBXCtl 06965C78 00004cdf SScrServer::InternalSendEmailReq (from '', to 'TestV@company.com', CC '', BCC '', reply to ', attach recording, MIME '', attach 'C:\Users\SWYXSE~2\AppData\Local\Temp\Rec755A.wav') It seems you're missing a "from adress". The whole SMTP dialogue can be viewed within the IPPbx-SMTP tracelog file. Link to comment Share on other sites More sharing options...
TimAhKin Posted May 26, 2016 Author #3 Share Posted May 26, 2016 Hmm.. 00:49:41.494 001328 Inf3 SMTP 0760AC68 00000000 CSmtpClient::Trace SMTP server: 550 5.7.1 Client does not have permissions to send as this sender<CR><LF> 26 00:49:41.494 001328 *Err SMTP 0760AC68 00000000 CSmtpClient::SendCmdAndGetResponse SMTP server refuses ". " with: "550 5.7.1 Client does not have permissions to send as this sender". I'm using administrator@company.com to send. I'm not sure what permissions are required. Link to comment Share on other sites More sharing options...
Most Valued User Virikas Posted May 27, 2016 Most Valued User #4 Share Posted May 27, 2016 That failure messgae is directly from your mailserver. As we don't know your mailservers configuration we can't say anything about it. Maybe just a login is required before sending mail via smtp. Your mailserver admin should be able to tell you. Link to comment Share on other sites More sharing options...
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