Logitech Conference Cam Connect - No Microphone

[Virikas]

Hey,

 

currently testing a Logitech Conference Cam Connect (LCCC) to use with SwyxIt version: 10.30 / 2015 R3 under Windows 8.1 x64

 

LCCC --> http://support.logitech.com/product/conferencecam-connect-business

 

Whilst prompt Wizard correctly records name and voicemail promp from LCCCs microphone, but when it comes to make a call only the USB speaker from that device is working. The microphone does not do anything. It seems like the LCCC is waiting for a command saying "switch on your mic".

 

Everything I tried didn't change that. Neither switching around audiomodes and audiomode settings nor setting the LCCC as windows primary audiodevice

 

Does someone has any idea how I can that one to work?

 

regards

 

Sascha

[fabstr]

hi,

i am having the excat same problem.
The camera works with skype etc. but not this client.

what to do?

 

regards

[Virikas]

We sent it back as there was no one fealing responsible to work on that problem.

[FrankDE]

We have the same problem with a Logitech Group Cam. Swyx is not interested in the problem. Skype, Teams, Webex work without problems

In the meantime there is a work arround?

[Floeti]

Have you tried one of the lastet 12.xx versions? Afaik they improved the USB Device support quite a bit in V12.10 or V12.11.