Jump to content

Strange Action Of "connect_To" With Mobile Extension, Fault Or Feature


Wizard

Recommended Posts

Dear experts,


 


Within a Call routing concept I use the "Connect_To" Block with mobile extension


connecting the link "Not delivered" (Nicht zugestellt) to a voice mail box.


 


Everything worked fine till the SIM card conked out.


 


In this situation, now there are two operation status active


- deliverable to the netphone client


- not delieverable to the mobile phone


 


Unfortunately the machine seems to operate these both status with "OR" instead of "AND"


and defines the call not delivered despite the fact that it could be delivered to the netphone client


and guides the call further to the voice mail box.


 


I suppose this to be a fault and not a feature.


However is there a work around to force the call-routing handling such a case according "AND"


 


Regards


 


Unfortunately "NO-Wizard" regarding Swyx call routing.


 


 


Link to comment
Share on other sites


  • Most Valued User

maybe not the nicest trick in town, but: if the "connect to"-block jumps directly to "not delivered", connect this exit to another "connect to"-block where you try it again (but this time without MEM-devices), for lets say only 2-3 seconds. There you have all the exits again...


Link to comment
Share on other sites


Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use and have taken note of our Privacy Policy.
We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.