Tom Wellige Posted September 23 #1 Share Posted September 23 View File Freshdesk Integration This extension provides Freshdesk ticket functionality to the SwyxWare call routing: Create Ticket (for example to register a callback request) Create Note (create a new comment (private or public) to an existing ticket) Check Status (check the current status of an existing ticket) Please refer to the Project Page for all details regarding the Freshdesk Integration. Please refer to the Forums to discuss the Freshdesk Integration or for support reuqests. Please refer for documentation (setup, usage, etc.) for this extension to the Project Page. Find the license information on the Project Page. If you want to get involved into this project please refer to this topic. As with all other Swyx Forum Open Source Projects, Support is EXCLUSIVELY provided in the Project Froum (see link above). Submitter Tom Wellige Submitted 09/23/2024 Category Open ECR Extensions Link to comment Share on other sites More sharing options...
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