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MarkRussell

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MarkRussell last won the day on September 16

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About MarkRussell

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  1. Don't you hate buzz words ? If you don't you should. Many years ago in one of my all time favourite quotes Larry Ellison said " "The computer industry is the only industry that is more fashion-driven than women’s fashion." in reference to Cloud Computing. He wasn't trying to say Cloud didnt exsist or wasn't important as many of his critics have gone on to say, he was trying to say its a Buzz word that actually adds no value to the description of what we do. So to the world of telecoms. The original cloud product, from the days of the invention of Strowger Telephone Exhanages. When Swyx started it was sold as a Soft PBX, and rumour has it that is the source ot the name. SoftWare eXchange with the Y actually being the symbol for a simple network. So to all intense and purposes a Soft phone system, and while techology has advanced over the last 20 years, and things are possible today that were only imagined 20 years ago. The core function of the software remains unchanged.. Except we now call it UC, or UC&C, or UCC&C or SaaS or Cloud or..... get the picture. Those most successfull in selling Swyx don't sell Swyx. They sell a Solution. This is why, to rehash one of the old marking phrases Swyx is "The last telephone system you'll ever need" So forget about the buzz word of the moment and get to know the product. With the right understanding of the software , the customers business and some latteral thinking "ANYTHING IS POSSIBLE"
  2. When demonstrating to a new customer I always state the fact that SwyxIt is the best softphone in the world, then go on to demonstrate This is one way to actually make competetive products look incredibly inferior. For example the following are all working Swyx Skins. But we should not simply replicate another manufacturers look and design, we should make something that delivers something that solves a "point of pain" for the customer. In other words a solution. If you can do this, why would the end user even look at other system?. I even had one skin that had Skype (the personal one not SfB) embeded into the skin as a web extension. And when you come up with an idea for a great skin why not share it on the forums. Just make sure you are not using any copyright (which is why I will not add these ones).
  3. OK Now I understand, or rather I understand your fault, I dont undertand why its happening. So a couple of things to look at I think. 1 in active calls when you dial the number can you see it going out on the VODA trunk group. 2 While the link manager trace files are usefull faults like this are easier to see in my opinion in wireshark. So if you can grab a trace and have a look at the sip flow it would be useful. Any problems you can always PM me if you dont want to put the pcap here.
  4. View File Full Screen with Google and VIsual Contacts Full screen with lots of speed dials and visual contacts. Plus a web extension that looks up the incomming number on google to demostrate the use of webextension variables. Submitter MarkRussell Submitted 09/22/2019 Category Office  
  5. View File Touchscreen / Tablet 2011 with visual contacts An example of adding a keyboard for touch screens on a standard swyxit 2011 skin with visual contacts. Submitter MarkRussell Submitted 09/22/2019 Category Office  
  6. Version 1.0.0

    0 downloads

    An example of adding a keyboard for touch screens on a standard swyxit 2011 skin with visual contacts.
  7. Version 1.0.0

    0 downloads

    Full screen with lots of speed dials and visual contacts. Plus a web extension that looks up the incomming number on google to demostrate the use of webextension variables.
  8. I have thought of another possibly less technically complicated solution. Right a batch file to launch Swyx and replace the desktop icon for Swyxit with this batch file. The batch file Runs SwyxIt and waits for it to log on. Uses the CallTo or Tel ref to dial a script number with a post dial digit. This script would know the users extension number and the digit. The digit dialed would be the result of an ipaddress subnet query eg ( for /F "tokens=14" %%i in ('"ipconfig | findstr IPv4"') do SET LOCAL_IP=%%i ) With a simple rule the Status Text is updated based on the Post Dial Digit. While I believe the powershell option is the best way, the only downside is the understanding of loading powershell modules. Too many times I have seen code written that loads the ippbxmodule many times and cosumes all the memory on the system. Using a prespossing rule means easy deployment and just a simple file to be loaded onto the desktop. The code would be easily transportable to different systems and new locations could be easily added.
  9. View File Simple Skin Based on the 2011 SwyxIt, small skin without speeddials. Ideal when customer wants something really basic. Submitter MarkRussell Submitted 09/22/2019 Category Office  
  10. MarkRussell

    Simple Skin

    Version 1.0.0

    1 download

    Based on the 2011 SwyxIt, small skin without speeddials. Ideal when customer wants something really basic.
  11. I am not sure I fully understand. But if you are call ing a number of a group directly then you will never get voicemail. This can only be done if you call a call routing user that has a rule to ring the group and if there is no answer or noone is logged on in that group then the call flow should go to voicemail. Hope this helps.
  12. An der Übersetzung ist Goolge Translate schuld... 🙂 Ich höre auf vielen Systemen viele Anfragen zur Zusammenarbeit mit Teams, aber wenig darüber, was erwartet wird. Tom hat recht, ich denke, dies sind Anfragen für PM bei Swyx, die über Sales / Account Manager an sie gesendet werden sollten. Ich halte es für sinnvoll, in der Anfrage mehr Details anzugeben als nur "Ich brauche die Integration in Teams". Einige davon sind meiner Meinung nach bereits mit einem SIP-Trunk zwischen den beiden Systemen möglich. Aber was sonst. Der Anwesenheitsstatus ist offensichtlich (in beide Richtungen oder in eine Richtung). Wie steht es mit der Zusammenarbeit? Kontakte. Was müsste ein "minimal lebensfähiges Produkt" beinhalten, um von Wert zu sein? Was verlangen Endbenutzer von einem einzelnen Kunden? Ist Teams Client bis zu einem Telefon-Client für die Telefonzentrale oder würde der Benutzer erwarten, zwei Clients zu verwenden, in welchem Fall was benötigt wird. Es gibt viel zu überlegen, und für einige davon ist möglicherweise keine Swyx-Entwicklung erforderlich. Kluge Personen wie die in den Foren können möglicherweise MVP produzieren, wenn bekannt ist, worum es sich handelt. Dies ist nur ein persönlicher Gedanke und spiegelt nicht die Meinung einer anderen Person oder eines anderen Unternehmens wider.
  13. My origninal script had post dial digits but I removed to simplify. But this (using PDD) is really a great way of doing this.
  14. Here is a link to the video showing the script. Source files available here NightService.zip or here.
  15. I am at a trade show in th UK for the next couple of days but the video should be online late thursday night..... I hope :-)
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