Extended Call Routing

73 topics in this forum

1. Locked Pinned ECR - Useful Link Collection

   By Tom Wellige, December 1, 2015
   • 0 replies
   • 11.6k views
   • 
   • Tom Wellige
   • December 1, 2015

2. ECR für Alarmierung

   By Adrian85, Friday at 02:01 PM
   • 3 replies
   • 37 views
   • 
   • Tom Wellige
   • Monday at 01:12 PM

3. Brückentag automatisieren -> automatische Feiertagsabfrage = Ist Donnerstag ein Feiertag -> Freitag Brückentag

   By MartinNetplans, June 10
   • 1 reply
   • 389 views
   • 
   • Tom Wellige
   • June 16

4. Solved Swyx Script getrennt nach Feiertagen und 24./31.12. mit separaten Ansagetexten

   By Kai Demski, December 13, 2024
   • 10 replies
   • 515 views
   • 
   • Lendita
   • March 4

5. Solved Archive: Number Blocking

   By Tom Wellige, September 3, 2019
   • 11 replies
   • 11.3k views
   • 
   • Markus Wallner
   • January 20

6. New Open ECR Extension: Jira Service Integration

   By Tom Wellige, September 5, 2024
   • 0 replies
   • 202 views
   • 
   • Tom Wellige
   • September 5, 2024

7. New Open ECR Extension: Invision Power Services (IPS) Integration

   By Tom Wellige, August 27, 2024
   • 1 reply
   • 234 views
   • 
   • Tom Wellige
   • August 29, 2024

8. Solved Function: CheckCallerInTextFile

   By Tom Wellige, May 20, 2022
   • 11 replies
   • 1k views
   • 
   • Anonymer
   • July 26, 2024

9. Forward Call if VisualGroups Agents are busy

   By Domenic Ruebenach, July 8, 2024
   • 0 replies
   • 205 views
   • 
   • Domenic Ruebenach
   • July 8, 2024

10. Group CallRouting wird mehrmals aufgerufen

    By F46y, June 12, 2024
    • 1 reply
    • 367 views
    • 
    • Tom Wellige
    • June 16, 2024

11. Kurze Frage an die ECR Profis

    By Morti, September 13, 2023
    • 4 replies
    • 497 views
    • 
    • mati
    • September 19, 2023

12. Solved Weekly changing client

    By Arkadius Pabian, August 18, 2023
    • 2 replies
    • 354 views
    • 
    • Arkadius Pabian
    • September 4, 2023

13. Namensauflösung beim Call Routing

    By Matthias Peter, July 26, 2016
    • 9 replies
    • 2k views
    • 
    • Tom Wellige
    • December 15, 2022

14. Solved Erreichbarkeit für gerade / ungerade Wochen

    By ReGott, July 21, 2022
    • 4 replies
    • 496 views
    • 
    • Tom Wellige
    • July 22, 2022

15. Solved Archive: How to configure call routing for a group

    By Tom Wellige, September 3, 2019
    • 2 replies
    • 1.4k views
    • 
    • Tom Wellige
    • May 23, 2022

16. Call Back Function

    By Callum Cheshire, February 2, 2022
    • 0 replies
    • 1.4k views
    • 
    • Callum Cheshire
    • February 2, 2022

17. Function: GetFilesInFolder

    By Tom Wellige, September 3, 2019
    • 19 replies
    • 1.7k views
    • 
    • Tom Wellige
    • November 29, 2021

18. Public Holidays (in Germany, incl. Federal States) 1 2

    By Tom Wellige, December 10, 2014
    • 43 replies
    • 19.4k views
    • 
    • Dennis Meinen
    • November 3, 2021

19. Solved Problem: Redirect to your own number

    By Jan Gehrke, July 12, 2021
    • 2 replies
    • 662 views
    • 
    • Jan Gehrke
    • July 15, 2021

20. Function: LaunchHTTPRequest

    By Tom Wellige, September 3, 2019
    • 11 replies
    • 2.4k views
    • 
    • Daniel A
    • April 18, 2020

21. Function: IsUserLoggedOff

    By Tom Wellige, September 3, 2019
    • 3 replies
    • 996 views
    • 
    • coriba
    • November 20, 2019

22. Solved Check if a call has been "delivered" to a user.

    By Psypher, October 29, 2019
    • 5 replies
    • 993 views
    • 
    • Tom Wellige
    • November 6, 2019

23. Solved New to Swyx and a little rusty in VB.

    By Psypher, September 11, 2019
    • 4 replies
    • 1.4k views
    • 
    • Tom Wellige
    • September 19, 2019

24. Solved Best practice for multi-language call routing scripts

    By Tom Wellige, September 7, 2019
    • 0 replies
    • 877 views
    • 
    • Tom Wellige
    • September 7, 2019

25. Solved Archive: Blocking Numbers from calling into the Swyx

    By Tom Wellige, September 3, 2019
    • 0 replies
    • 6.9k views
    • 
    • Tom Wellige
    • September 3, 2019